Recover With Recovery Code

Paste your 12-word BIP-39 recovery code and choose a new PIN.

How this works

Your recovery code unwraps the same data-encryption key your PIN protects. After you enter the code and a new PIN, your existing encrypted memories stay intact — only the way they are unlocked changes.

If your recovery code is wrong, we cannot tell you why. We see only a blinded request and an authentication failure. If you no longer have either your PIN or your recovery code, see the last section on this page.

Enter your code

Whitespace and capitalization don't matter. We validate against the standard BIP-39 English wordlist and the checksum.

Cancel

If you don't have a recovery code

Without your PIN or your recovery code, nobody can recover your encrypted memories. The only way forward is to start over: on the PIN page, choose show the irreversible delete option at the bottom. It permanently destroys your encryption key, and your existing memories can no longer be read.